The APS has released a series of tipsheets to assist organisations navigate the impact of the coronavirus on their workplaces. It is important for organisations to understand, measure, boost and maintain employee engagement throughout these unprecedented times. Working from home can create unique psychosocial hazards for employees and so it is important to know how to mitigate these risks appropriately. Businesses across Australia are now transitioning to return to business as usual and are establishing new work and operational process and procedures. It is important for organisations to consider the impact of these operational requirements on your most valued asset, your staff. We hope you find these tipsheets invaluable to assisting your organisation rebuild and flourish from this crisis.
Tips for Managing Conflict in the Workplace
Personality clashes and conflict within the workplace is inevitable. Often managers are skilled technicians, but may not proactively manage conflict between staff due to various concerns, e.g., worried about saying the wrong thing, or worried about making the situation worse. The following tips and strategies can be used to by managers to effectively manage conflict and performance issues in the workplace in order to mitigate against presenteeism, absenteeism and the lodgement of grievances and compensation claims. This list is not exhaustive, but is aimed at providing a starting point for managers to manage conflict in the workplace.