Better Access to Mental Health Care Scheme

Individual clients who access allied mental health services are eligible to receive a Medicare rebate for up to 10 sessions per calendar year.  Following an initial course of treatment, individuals are reviewed by their referring doctor and can access more sessions up to a maximum of 10 sessions per calendar year.  Medicare currently offers a rebate as part of the Better Access Initiative. Individual clients are also required to pay a gap payment.  Individual clients who have a referral from their General Practitioner via a Mental Health Care Plan are eligible to receive the following rebates per session.  Please note, clients are unable to receive a Medicare rebate when seeing a Provisional Psychologist.  As such, we have aligned our fee schedule for private payment clients to align our gap payment to not disadvantage clients.

Medicare Rebates (per 50 minute appointment)

• Clinical Psychologist  $141.05
• Registered Psychologist $96.65

Private Health

Some private health insurance companies also provide rebates for the provision of psychological services under “extras cover”.  It is recommended that you contact your private health insurance provider to ascertain whether you are eligible for these entitlements prior to your first appointment. You cannot claim a Medicare rebate in addition to a private health insurance rebate for psychological services.

SCHEDULE OF FEES FOR THIRD PARTY REFERRED CLIENTS

Our fees for individual psychological therapy for third party referred clients are in line with the Australian Psychological Society (APS) recommended hourly fee, which is $300 per hour and is current until 30 June 2024.  In line with APS recommendations, the following cancellation fees apply:

• 0-24 hours notice: Full fee
• 24-48 hours notice: 50% of fee
• 48 hours – 7 days notice: 25% of fee

Payment Methods

• Private Paying Clients: Payment is made on the day of the appointment via cash or EFTPOS, with HICAPS and Medicare direct payment facilities available.
• Third Party Referred Clients: Payment details are provided on the invoice and payment terms are within 7 days of the invoice via electronic funds transfer.

Non-attendance / Cancellation Policy

We understand that life happens, but if you do not attend your appointment or you need to cancel or reschedule your appointment, please provide a minimum of 24 hours’ notice or may be charged a cancellation fee of $75. 

In relation to assessment services, due to the lengthy nature of the assessments, if you need to cancel or reschedule an appointment, it is important that you contact Sure Psychology as soon as possible. Please provide a minimum of 24 hours notice, or a cancellation fee may be charged. Please note, for assessments offsite appointments, a cancellation fee for travel will apply in circumstances where insufficient notice has been given for the cancellation of the appointment.

A non-attendance or late cancellation is a loss to three people:

1. The client who is delaying their therapy progress.
2. Another client who has been on the waiting list to see the psychologist.
3. The psychologist who spent the morning preparing for the session.