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Costs vary for psychological services and will be quoted on an individual basis, please contact Simone to discuss your specific referral needs. In relation to assessment services, the cost of the service includes an individualised assessment and preparation of a comprehensive report including recommendations. Additional fees will be attracted for other services including: file review, travel, feedback of results and treatment.  Individual clients may be eligible for rebates from Medicare or Private Health insurance for accessing psychological services.

Better Access Initiative

Individual clients who access allied mental health services are eligible to receive a Medicare rebate for up to 10 sessions per calendar year.  Following an initial course of treatment (i.e., a maximum of six sessions), individuals are reviewed by their referring doctor and can access more sessions up to a maximum of 10 sessions per calendar year.  Medicare currently offers a rebate as part of the Better Access Initiative. Individual clients who have a referral from their General Practitioner via a Mental Health Plan are eligible to receive a rebate of $124.50 per hour of treatment. Individual clients are also required to pay a gap.

Private Health

Some private health insurance companies also provide rebates for the provision of psychological services under “extras cover”.  It is recommended that you contact your private health insurance provider to ascertain whether you are eligible for these entitlements prior to your first appointment. You cannot claim a Medicare rebate in addition to a private health insurance rebate for psychological services.

Payment Methods

Organisations: Payment details are provided on the invoice and payment terms are within 7 days of the invoice via electronic funds transfer.

Individuals: Payment is made on the day of the appointment via cash or EFTPOS, with HICAPS and Medicare direct payment facilities available.

Non-attendance / Cancellation Policy

In relation to assessment services, due to the lengthy nature of the assessments, if you need to cancel or reschedule an appointment, it is important that you contact Simone as soon as possible. Please provide a minimum of 24 hours notice, or a cancellation fee may be charged (usually 50% of the fee for the assessment). Please note, for assessments outside of the Brisbane CBD, a cancellation fee for travel will apply in circumstances where insufficient notice has been given for the cancellation of the appointment.


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